Story of Stuff has a video about designing consumer goods with a limited lifespans, say 18 months. It's adorable, and includes a stick-figure John Cusack a la Say Anything in the background.
1) I feel better about my 7-year-old cell phone. It may not take photos or let me text, but I can still make phone calls with it.
2) Even if it would still cost $50 to have him look at it, if I lived in Baltimore and had a broken toaster, I'm still going to Prop Joe's Repair Shop.